24/7 Service support

The VDL AEC Maritime 24/7 technical support line provides around the clock immediate troubleshooting and technical support to any problem that may be encountered with the scrubber system.

Along with identifying the causes of the problems and ensuring an optimal operation of the EGCS, the service ensures a timely and efficient identification of all safety related factors to prevent dangerous situations.

Our 24/7 support line is ready in case performance decrease or deviations are detected from normal operation of the scrubber system. Along with immediate corrective action, our experienced team of service engineers will carry out a thorough analysis of the issue, as well as take corrective actions and advise on prevention of future failures.

When contacting the 24/7 support line, make sure to have all necessary information on the potential causes of the issue ready.